Red long-sleeved dress with V-neckline

Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ydboutique7@gmail.com If your return is accepted, we’ll send you  the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ydboutique7@gmail.com

• Customer provides return shipping

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, such as ACCESSORIES. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Orders will be processed on the same day if they are placed by 2:00 pm local time . Not including weekends or/and holidays.(SHIPPING MAY BE DELAYED BY USPS DUE TO COVID-19. However, you may contact USPS at1800-275-8777for more information.All U.S Orders Over $75 receive FREE SHIPPING. However, some restrictions may apply.(EX: FREE SHIPPING may exclude any sales or promotions at the time)  Please Note: Our "STANDARD FIRST CLASS SHIPPING METHOD" provides the customer with TRACKING INFORMATION but DOES NOT include insurance."PRIORITY SHIPPING" INCLUDES TRACKING INFO + USPS insurance it!. YD Boutique is not responsible for packages that are sent to incorrect shipping addresses provided by the customer. To ensure that your package is properly delivered, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If USPS can not pick up your address, there will be a delay in your order being processed.If you realize that your shipping address was entered incorrectly, please email sales@ydboutique.com immediately to resolve the issue and update the order with the correct shipping address. If your order is shipped and the tracking information states that your package was delivered (or in USPS possession) and you have not received it, you must contact United States Postal Service (1-800-275-8777) directly to track down your package.YD Boutique does not hold responsibility for packages that are marked delivered or in USPS POSSESSION!!******YD Boutique is NOT responsible for any lost or stolen packages. Packages may be left at your front door or mailbox by courier. We have NO control over what happens to yourpackage once it is received and processed by USPS. We DO NOT replace or refund orders that are marked "DELIVERED" by USPS or any other courier.******

****Please track your packages. YD Boutique is not responsible for lost or stolen shipments. Once packages leave our office, it is the responsibility of USPS. Packages may be left at your front door by the postal courier if no one is home to receive them. We have no control over what happens to your package once the postal courier delivers it. We do not replace or refund orders that are scanned "delivered" by USPS. ****

If there is a problem with your package delivery or tracking number, please call USPS directly.

USPS: 1-800-ASK-USPS

INTERNATIONAL SHIPPINGPolicies are subject to change without any prior notice.

 Duties & Taxes
Customers are responsible for paying all duties, taxes, and other fees levied once your package reaches the destination country. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. The duty fee will not be refunded on any return. For more information, please contact your local customs office.
USPS’S local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties, and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes, and other fees collected upon delivery.

International orders are shipped via USPS and will be delivered by local post or its affiliates. When your order ships from our warehouse, we send you a confirmation email, not including your tracking number. Please contact YD Boutique at sales@ydboutique.com to add additional insurance/ tracking numbers. Additional fees may apply.    

Refuse Package
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:

• Original and return shipping costs.
• Duties, taxes, and other customs charges incurred on the package for both the original and return shipments.

The amount of these charges will be subtracted from your merchandise refund.

All International Orders Are Final Sale.